Operations Analyst!Main responsibilities:Investigating and resolving
reported issues (inquiries via ticketing system), such as requests for
account support or potentially abusive contentEnforcing clients Terms
of Use by carefully monitoring reports of abuse on the siteBecoming
and remain knowledgeable about client’s products and community
standardsUsing market specific knowledge and insights to find scalable
solutions to improve the support of our community of usersGathering,
analysing, and utilising relevant data to develop ways to improve the
overall user experienceRecognising trends and patterns and escalating
issues outside the company policy to the global teamIdentifying
inefficiencies in workflows and suggest solutionsSkills &
Competences:Strong personal resilience with the ability to operate in
a pressured and fast paced environmentStrong interpersonal skills,
verbal, and written communication skills and most im
We need : Dutch (Fluent)
We need : English (Good)
Type: Permanent
Payment: Contact us
Category: Languages
